Our Staff

Kathy O'Brian, HIS

Kathy O'Brian, HIS

Hearing Instrument Specialist

Kathy O’Brian is a licensed Hearing Instrument Specialist. She is originally from San Angelo, Texas and moved to Oak Ridge Tennessee in 2024. Kathy attended The University of Texas at Austin and started working at Audibel Hearing Centers in 2023. Kathy began working in the hearing industry in 2014 and was drawn to the profession because she is passionate about helping people live their best lives.

What Kathy loves most about saving hearing lives is observing improved quality of lives and relationships. Kathy strives to maximize hearing experiences in everyday work with patients.

Outside of saving hearing lives, she loves hobbies such as spending time with family and friends.

Rachel Riley

Rachel Riley

Patient Services Coordinator

Starting in 2024, Rachel joined Audibel as a Patient Services Coordinator, bringing five years of experience in the healthcare industry, with a focus on administration and sales. She is passionate about creating a warm, welcoming environment for patients while maintaining a high standard of professionalism. In her role, Rachel is committed to ensuring a seamless and positive experience for every patient, combining her administrative expertise with a dedication to excellent customer service.

Outside of saving hearing lives, Rachel enjoys spending time with her husband and two children, as well as caring for her horses, dogs, and cat. She values a balanced life and enjoys the companionship of her animals while managing a busy family life.

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Customer Reviews

This is my go to place for my hearing aid needs. I have been getting my hearing aids here for over 20 years. They go out of their way to accommodate your needs and help maintain your devices. They clean and check them quarterly. My first set lasted over 10...

aarontwhitehead, on Google

The staff is very friendly and professional. I was treated like family. The experience was very comfortable and relaxing.

Rickey Clark, on Google

Excellent!!!

J.B. Jones, on Google

Arrived early and was examined promptly and thoroughly.

George Dodson, on Google

Dr. Jackie and Kathy were very nice and easy to understand. John is very happy with his hearing aids and the entire staff is very professional. Thank you, John and Jan Hadder

Janet Hadder, on Google

The service staff at audible hearing center have been exceedingly helpful to me. I've enjoyed the pleasantness of their business approach. I look forward to completing my introduction to hearing aids with them in the near future.

Michael Casada, on Google

Personable and professional staff. They were helpful and knowledgeable. Looking forward to many years of support.

tracy haley, on Google

Friendly helpful and very professional

Phyllis Caldwell, on Google

Great personalities, knowledgeable and sincere. Staff are friendly and extremely helpful. Recommend them to everyone I know.

Sherri Standridge, on Google
Christina Kearns, on Google

Very friendly one on one care very caring and no high pressure sales I give it *****

Joe Kinkead, on Google

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