Our Staff

Kathy O’Brian, HIS

Hearing Instrument Specialist

Kathy O’Brian is a licensed Hearing Instrument Specialist. She is originally from San Angelo, Texas and moved to Oak Ridge Tennessee in 2024. Kathy attended The University of Texas at Austin and started working at Audibel Hearing Centers in 2023. Kathy began working in the hearing industry in 2014 and was drawn to the profession because she is passionate about helping people live their best lives.

What Kathy loves most about saving hearing lives is observing improved quality of lives and relationships. Kathy strives to maximize hearing experiences in everyday work with patients.

Outside of saving hearing lives, she loves hobbies such as spending time with family and friends.

Rachel Riley

Patient Services Coordinator

Starting in 2024, Rachel joined Audibel as a Patient Services Coordinator, bringing five years of experience in the healthcare industry, with a focus on administration and sales. She is passionate about creating a warm, welcoming environment for patients while maintaining a high standard of professionalism. In her role, Rachel is committed to ensuring a seamless and positive experience for every patient, combining her administrative expertise with a dedication to excellent customer service.

Outside of saving hearing lives, Rachel enjoys spending time with her husband and two children, as well as caring for her horses, dogs, and cat. She values a balanced life and enjoys the companionship of her animals while managing a busy family life.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

I was a last minute walk-in customer today (10/20/25) who was in need of having my (Idaho) Starkey hearing aid battery replaced. Kathy was kind, thorough, and went the extra mile to lend me a temporary hearing aid while she arranged to have my. Starkey sent to their lab for...

Cheryl Duncan, on Google
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Rodney Berganske, on Google
cop781, on Google

Pleasant people to deal with, and good results with hearing aids.

Richard and Donna, on Google

This is my go to place for my hearing aid needs. I have been getting my hearing aids here for over 20 years. They go out of their way to accommodate your needs and help maintain your devices. They clean and check them quarterly. My first set lasted over 10...

aarontwhitehead, on Google

The staff is very friendly and professional. I was treated like family. The experience was very comfortable and relaxing.

Rickey Clark, on Google

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