Reviews

Up to this point very satisfied with product and service.
I like the personal attention I get at Oak Ridge Audibel Hearing and the rapidity at which problems are addressed. I’ve been a customer for about eight months. I’ve tried others, but they’re the best hearing devices that I have yet tried out. I like that they have a device that connects the hearing aid to the television without affecting other people in the room. This is great for people hard of hearing. That’s a good feature.

Robert T.
Chatanooga, TN, WA
04/14/2014

Everything that an older person would want
I find Eric of Oak Ridge Audibel Hearing to be very informative, knowledgeable, understanding of older people. I find his conversation in sync with mine as a religious person and being knowledgeable about events in the community. We can relax and talk while he’s fixing something or taking notes. I find him very sociable. If he was an MD I would call him a “bedside doctor.”
I’ve had three other hearing aid companies get in touch with me and try to sell me stuff and get my to come in. They try to give me an incentive of cost to come in, but they’re not exactly what they are saying. For instance, one offered me a lower price on purchase, but they don’t have anyone in the area to service. It’s things like this that show I’m happy with Eric. He’s been good to me so why change? Even if it is a few bucks more, I’d go to Eric before someone else because I’m happy where I am.
I would give them a 6 out of 5 if I could. He’s everything that you would want as a senior citizen. He doesn’t try to pressure you or give you a sales pitch. He’s kind, understanding and sociable.

Ronald G.
Chattanooga, TN
4/14/2014

Easy, informative, friendly
I have been recommending Oak Ridge Audibel Hearing since I stared going there. I am very happy with the hearing aid as well as the initial exam and how he explained everything. I felt everything was easy and informative and friendly.
I would highly recommend them!

Laurel K.
Oak Ridge, TN.
7/30/2013

They are very good people. You couldn’t ask for any better.
I had hearing aids that I bought down in Georgia from Audibel. When I moved, I went to Oak Ridge Audibel Hearing. I’ve had to had my hearing aid sent back to the manufacturer and it took about a week. Other than that no problems. They’ll always call me and they are willing to help. They are very good people. You couldn’t ask for any better. I continue to use their service because I’ve always had excellent service from Audibel. I recommend them highly. I have told people about them. Anyone that has hearing problems, I tell them about them.

Charlene G.
Jonesboro, TN.
7/26/2013

Nataly Bohannon, HIS

Hearing Instrument Specialist

I am honored to be of service to the greater McMinn County and its surrounding communities. I have been working in the hearing industry since 2005. What I enjoy the most about my work is utilizing technology as a tool to bridge communication for the hearing-impaired person and their loved ones. This is more than a job; it’s a way of making a difference in someone’s life. I feel very fortunate to be in the position of taking on a difficult communication situation and turning it into a more manageable one for those who seek help.

I live in a rural area in Athens, TN. My leisure time is spent at home or exploring the beautiful TN views and landscapes. I enjoy family and friends getting together for good southern home cooking meals, activities with my church family, and hanging out with my husband and our 3 dogs.

Hearing empowers us and helps us lead our everyday lives without limitations. It enables us to socialize, work and communicate. It is our connection to life.

Kathy O’Brian, HIS

Hearing Instrument Specialist

Kathy O’Brian is a licensed Hearing Instrument Specialist. She is originally from San Angelo, Texas and moved to Oak Ridge Tennessee in 2024. Kathy attended The University of Texas at Austin and started working at Audibel Hearing Centers in 2023. Kathy began working in the hearing industry in 2014 and was drawn to the profession because she is passionate about helping people live their best lives.

What Kathy loves most about saving hearing lives is observing improved quality of lives and relationships. Kathy strives to maximize hearing experiences in everyday work with patients.

Outside of saving hearing lives, she loves hobbies such as spending time with family and friends.

Rachel Riley

Patient Care Coordinator

Starting in 2024, Rachel joined Audibel as a Patient Care Coordinator, bringing five years of experience in the healthcare industry, with a focus on administration and sales. She is passionate about creating a warm, welcoming environment for patients while maintaining a high standard of professionalism. In her role, Rachel is committed to ensuring a seamless and positive experience for every patient, combining her administrative expertise with a dedication to excellent customer service.

Outside of saving hearing lives, Rachel enjoys spending time with her husband and two children, as well as caring for her horses, dogs, and cat. She values a balanced life and enjoys the companionship of her animals while managing a busy family life.

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Customer Reviews

Kathy and Rachel are great! Very professional and friendly. And I could not be happier with my new hearing aids. They are much better that the OTC aids I bought earlier this year!

Marc Filigenzi, on Google

Went for a hearing test. Karhy was wonderful. The whole experience was great. Would highly recommend.

Letty Anderson, on Google

Kathy is wonderful. She did an excellent job taking care of me & my needs for my hearing aides.

Cindy Johnson, on Google

I was a last minute walk-in customer today (10/20/25) who was in need of having my (Idaho) Starkey hearing aid battery replaced. Kathy was kind, thorough, and went the extra mile to lend me a temporary hearing aid while she arranged to have my. Starkey sent to their lab for...

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